Terms & Return policy

Dear customer, we hope you will be satisfied to your purchase at AnyOrigin®. We offer 14 day return right starting from the day the parcel is recieved. To avoid any inconvenience we encourage you to read the following terms:

• Standard shipping time in EU is 7-14 business days depending on your location. Any delays depending on high seasons might extent the shipping time. AnyOrigin® withholds the right to extended shipping time depending  on the shipping company or external causes.  AnyOrigin®´s  handling time for orders is 1-3 business days. 
• By not picking the package up in given time is not considered as return since the package will be returned automatically to the sender with additional operative costs. Therefore AnyOrigin® is holding the right for restocking charge of 20e that will be reduced from the refund amount (amount of the item/items purchased). If the amount of purchase is less than 20e, no refund will be made in the case of package returns unpicked.
• If you decide to return the item/items in 14 day period after receiving; please use the contact form below this page by filling requested information. Please pack the item/items carefully preferably in the original packing and print the given return address label and add on the top of the package or write the address manually CLEARY AND VISIBLY.

• Please note that in the case of return; RETURN SHIPPING FEE IS PAID BY THE CLIENT AND CLIENT IS RESPONSABLE OF THE CONDITION OF THE ITEM WHILE SHIPPING. CLIENT SHIPS THE ITEM USING LOCAL SHIPPING COMPANY BY THE PREFERENCE AND PAYS THE FEE DIRECTLY THERE.
• In the case of return, the refunded amount covers only the amount of purchased item/items, excluding the original shipping fee.
• Due to difficulties in size exchange policy, we try to offer as accurate information about sizing as possible. Please follow the sizing instrucitons carefully and consider the style, material and use of the item. In general, all the sizes are standard European sizes and matches to commonly known size attributes in Europe: S M L/XL 34 36 38 40/42.
• The size exchange is only possible by following the general return policy above and re-ordering the new size. If you want to secure availability of the new size - and do not whish to order while still returning - you can add a reserve request for the new size on return contact form.
•  Please note that all the returned items are inspected in the case of damage and if any signs of damage or use, the refund will not be made (or made as reduced). Returned items need to be at the same condition as per shipped.
• Please note that OUTLET products do not have return or exchange right.
• Please note that due to hygiene reason, swimwear (bikini sets/swimsuits) do not have return or exchange right.
• Thank you for reading and respecting our terms & return policy!

Return request form

In other issues, kindly use the contact form at home page.